Heat Pump Repair
When your heat pump is no longer performing efficiently, you need dependable heat pump repair service you can trust. At Anchor Home Comfort, we diagnose and repair all kinds of heat pump issues across Ottawa, helping you stay comfortable year-round. Our certified HVAC technicians bring decades of experience servicing a heat pump of any brand or model, providing prompt, expert solutions that restore comfort and efficiency.
Whether your system needs a quick fix or a more complex heat pumps repair, we approach each job with the same level of care and precision that has earned us the trust of homeowners for over 39 years. Don’t let breakdowns affect your home—schedule your heat pump repair with us today.

Professional Heat Pump Repairs for Your Home
Air-Source Heat Pump Repairs
Air-source heat pumps are known for their energy efficiency, but over time, they may develop problems like frost buildup, low refrigerant, or compressor faults. Our trained technicians identify these issues precisely and complete reliable heat pump service to restore full performance. Every repair visit includes coil cleaning, airflow testing, electrical inspections, and refrigerant pressure checks to ensure system stability.
Ductless Heat Pump Repairs
Ductless mini-splits may experience problems such as inconsistent heating, system codes, or water drainage faults. Our technicians specialize in repairing wall-mounted air handlers, outdoor compressors, and line set connections to restore comfort and performance. We also check remote control communication and condensate drain flow for full functionality.
Hybrid Heat Pump System Repairs
Hybrid heat pump systems combine electric heat pumps with gas furnaces, and require expertise in both technologies. Our team resolves issues with changeover delays, control module faults, or improper balance point settings. We ensure your hybrid system transitions smoothly between the two systems for optimal efficiency and year-round reliability.
Emergency Heat Pump Repairs
If your heat pump fails during extreme cold or heat, our emergency team is on standby to respond quickly. Available after-hours, weekends, and holidays, our certified technicians arrive with diagnostic tools and repair parts to resolve most emergency heat pump issues in one visit—restoring your comfort without long delays.
Our Heat Pump Repair Process
1
We begin by assigning a certified technician to assess your heat pump system thoroughly. This includes inspecting all internal and external components to locate any faults affecting performance or system reliability.
2
Once the issue is identified, we clearly explain what’s wrong and what needs to be done. You’ll receive a detailed diagnosis of the repair requirements along with upfront, flat-rate pricing before any work begins.
3
With your approval, our technician will complete the recommended heat pump service using factory-authorized parts and approved installation techniques. After repairs are completed, we test your unit to verify it is running smoothly and efficiently in both heating and cooling modes.
Why Choose Anchor Home Comfort for Your Heat Pump Repairs?
Certified and Experienced Technicians
Our heat pump repair team includes licensed and experienced professionals who have completed extensive training and hold current HVAC certifications. With years of experience servicing a heat pump of all leading brands and models, they can identify problems accurately and resolve them efficiently. Their expertise ensures your repair is completed right the first time—preventing repeat issues and giving you peace of mind.
24/7 Emergency Availability
Breakdowns don’t follow a schedule—which is why we offer 24/7 emergency heat pump service throughout Ottawa. Our technicians respond quickly to restore your heating or cooling, day or night. They arrive with fully stocked service vehicles equipped to complete most heat pump repair jobs during the first visit.
Transparent, Upfront Pricing
Before any work begins, we provide clear, detailed estimates for your heat pump repair. There are no hidden fees or surprise charges—the price we quote is the price you pay. Our transparent approach to pricing builds trust and allows you to make informed decisions about your home comfort system.
Comprehensive Warranty Protection
We back all our heat pump service work with strong warranty coverage. Labour is protected by our service guarantee, while parts are covered under manufacturer warranties. You can trust that your repair is not only done right—but protected moving forward.
Contact Anchor Home Comfort to Schedule Your Heat Pump Repair
Don’t let heat pump issues reduce your home comfort. Anchor Home Comfort provides fast, friendly, and professional heat pump repairs across Ottawa. Reach out today to book a service time that fits your schedule and restore your system’s performance.

FAQs About Heat Pump Repair
When Do I Need to Call a Professional for a Heat Pump Repair?
Call Anchor Home Comfort for heat pump service if you experience any of the following:
- Loud or unusual noises like grinding, clanking, or buzzing
- System won’t turn on or shuts down unexpectedly
- Uneven heating or cooling, or rooms that don’t stay at the set temperature
- Ice building up on the outdoor unit that doesn’t clear normally
- Weak airflow from vents or air handlers
- Electrical problems like tripping breakers or blown fuses when running the unit
- Unexpected increases in your energy bill
- Short cycling—system starts and stops too frequently
- Visible refrigerant leaks or hissing sounds
- Thermostat displays system errors or fault codes
- Water pooling around indoor units beyond typical condensation
- System is 10+ years old and showing performance decline
Avoiding professional help may lead to larger issues, safety risks, or voiding of warranties. Let our certified technicians handle your heat pump repair quickly and correctly.
What are the Benefits of Hiring Anchor Home Comfort for My Heat Pump Repair?
When you choose Anchor Home Comfort, you’re getting expert service that leads to long-lasting results. Our technicians have advanced training in heat pump repair, allowing them to diagnose and fix problems efficiently—often on the first visit. We don’t just fix symptoms; we get to the root of the issue to avoid future breakdowns.
Working with certified professionals ensures your repair is safe, effective, and warranty-compliant. DIY repairs often lead to costly mistakes, especially when dealing with refrigerant lines or electrical components. Our team comes prepared with the proper tools, safety equipment, and manufacturer-approved replacement parts.
In addition, our 24/7 emergency repair availability means you’re never left without help—whether your system fails at midnight or on a holiday. We’re committed to restoring comfort to your home and making the repair process easy and stress-free.